Tuition by Teachers Terms and Conditions & Safeguarding Policy 

 

Terms & Conditions – Tuition By Teachers

Last Updated: March 2025

1. Introduction

These Terms & Conditions govern the services provided by Tuition By Teachers ("we," "us," "our") and apply to all tutors, students, and parents/guardians ("clients"). By using our services, you agree to these terms.

2. Booking & Payments

• All payments must be made directly to Tuition By Teachers. Tutors must not accept direct payments from clients.

• Failure to make payment on time may result in lesson cancellations, and Tuition By Teachers reserves the right to charge late fees.

• No refunds are provided for missed lessons unless previously agreed upon in writing.

• If a client books a tutor through Tuition By Teachers and later hires them privately without our involvement, they will be liable for compensation equivalent to 3-6 months' tuition fees and may face legal action.

• Tutors found accepting private bookings from clients introduced by Tuition By Teachers will be removed from our register and may be held financially liable for lost revenue.

3. Cancellation & Rescheduling Policy

• Clients must provide at least 24 hours' notice for cancellations. Any cancellations made with less than 24 hours’ notice will be fully chargeable.

• If a tutor cancels a session, an alternative session will be arranged at a mutually convenient time.

• Consistent cancellations or failure to attend lessons may result in termination of services.

4. Tutor Conduct & Responsibilities

• Tutors are self-employed independent contractors and not employees of Tuition By Teachers.

• Tutors are responsible for managing their own tax obligations and national insurance contributions.

• Tutors must conduct themselves professionally and deliver high-quality lessons in line with our standards.

• Tutors must not arrange private lessons with any Tuition By Teachers client outside our platform. If found doing so, they may be liable for lost revenue and damages and subject to legal action.

• Tutors acknowledge that they are solely responsible for ensuring they comply with all legal obligations regarding their self-employed status, including tax and insurance requirements.

5. Client Conduct & Responsibilities

• Clients are expected to treat tutors with respect and maintain a professional learning environment.

• Any inappropriate behaviour, harassment, or misconduct may result in termination of services without a refund.

• Clients must ensure students are prepared for lessons with the necessary materials and a suitable learning environment.

• Clients agree that Tuition By Teachers is not responsible for the actions or behaviour of independent tutors, although we take reasonable steps to ensure tutor quality.

 

6. Liability & Disclaimers

• While we carefully select tutors, Tuition By Teachers is not responsible for a tutor’s individual teaching methods or a student’s academic performance.

• We are not liable for any disputes between tutors and clients outside of the agreed services.

• Tuition By Teachers accepts no responsibility for the content of lessons delivered by tutors outside of our platform.

7. Confidentiality & Data Protection

• All personal data provided to us will be handled in compliance with UK GDPR regulations.

• We do not share client or tutor information with third parties without consent, except where required by law.

8. Termination of Services

• Tuition By Teachers reserves the right to terminate a tutor’s or client’s access to services if they fail to comply with these Terms & Conditions.

• In the case of severe breaches, legal action may be taken.

9. Amendments to Terms & Conditions

• We reserve the right to update these Terms & Conditions at any time. Clients and tutors will be notified of significant changes. Tuition By Teachers reserves the right to refuse service to any individual or entity at our discretion, particularly in cases of policy breaches or legal violations.

 

By using Tuition By Teachers, you agree to abide by these Terms & Conditions.

 
At Tuition by Teachers, we prioritise the safety and well-being of our students. Please find below a summary of key measure in our safeguarding policy in order to ensure a safe and secure learning environment.
 

1. Online Safety and Data Protection: We maintain robust online safety protocols to protect student data and ensure secure access to our online platform. We adhere to data protection regulations, handling personal information with strict confidentiality.

2. Staff Training and Responsibilities: Our staff and tutors undergo comprehensive training on safeguarding practices. They are responsible for promoting a safe learning environment, promptly reporting any concerns, and following our designated procedures.

3. Reporting and Response: We have clear procedures for reporting safeguarding concerns. Students, parents, or staff can report any issues to our tuitionbyteachers@outlook.com, who will promptly investigate and take appropriate action in accordance with legal requirements.

4. Parent and Guardian Partnership: We value open communication with parents and guardians, encouraging their involvement in our safeguarding efforts. We provide resources and guidance to support them in promoting online safety and well-being.

5. Continuous Improvement: We regularly review and update our safeguarding policy to ensure it aligns with best practices and remains effective in safeguarding our students

 
Our commitment to safeguarding ensures a secure and supportive learning environment for all our students. For a comprehensive version of our safeguarding policy, please contact us directly.

Please note that this summary does not include all the details of our policy.
 
Roles and Responsibilities in Safeguarding
 

1. Teacher Responsibility:
   -Teachers must familiarise themselves with all relevant safeguarding policies and guidelines.
   -They should actively promote and adhere to best practices in online safety and child protection.
   -Teachers are expected to maintain appropriate boundaries and conduct themselves professionally at all times.
   - Any concerns or suspicions regarding the well-being or safety of a student should be reported to tuitionbyteachers@outlook.com
    

2. Parent/Guardian Responsibility:
   - Parents or guardians play a crucial role in ensuring their child's online safety and well-being.
   -They should be vigilant about their child's online activities, including monitoring their interactions during online tuition sessions.
   -Parents are encouraged to communicate any concerns or issues to tuitionbyteachers@outlook.com or relevant authorities, if necessary.
    

3. Student Responsibility:
   - Students should be aware of their own online safety and report any uncomfortable or inappropriate situations to their parents and teachers.
   - They should follow the guidelines provided by their teachers regarding online behavior and etiquette.
    

4. Reporting and Communication:
   - Teachers, parents, and students are encouraged to report any safeguarding concerns promptly to tuitionbyteachers@outlook.com.
   -All reports and concerns will be treated seriously, and appropriate actions will be taken following established procedures.

It is important to note that while Tuition by Teachers is committed to providing a safe online learning environment, the ultimate responsibility for safeguarding lies with individuals, including teachers and parents. We actively promote and support safeguarding efforts, but accountability for maintaining personal and child safety rests with the individuals involved.

By establishing this shared responsibility and promoting open communication, we aim to create a safe and secure online learning environment for all our students.

Please note that this safeguarding policy should be read in conjunction with other relevant policies and guidelines, and it is subject to regular review and updates as needed.
 
Please find below a link to KCSIE (Keeping Children Safe in Education) document published by the Department of Education. 
 
https://www.gov.uk/government/publications/keeping-children-safe-in-education--2

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